Returns & Exchanges
At Arpita & Sulakshana, we strive for perfection in every stitch; however, if you are not completely satisfied with your purchase, we offer a seamless 14-day return and exchange policy for all unworn garments.
Initiate Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.
Quality Inspection
Ensure the garment is in its original condition with all designer tags, luxury packaging, and security seals intact to qualify for a refund.
Secure Packaging
Place the item back into its original shipping box and affix the pre-printed return label provided in your initial package.
Collection & Refund
Schedule a complimentary courier pickup through our portal; once received and inspected, your refund will be processed to the original payment method within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing